Customer Reviews

Based on 140042 reviews
100%
(139858)
0%
(42)
0%
(33)
0%
(7)
0%
(102)

Absolut Citron Flavored Vodka

Absolute Terrible Communication and NO customer service

Took over a month before product was delivered. No communication about anything. This company is terrible.

Shipping issues

I had ordered 3 bottles of blackberry Crown Royal and received only 2. It seemed that one bottle had broken as the remaining bottles and their boxes were wet and sticky as was the box they were shipped in. After sending in the requested pictures of the shipment and a reminder of the purchased protection plan, I finally received a refund after more than 2 weeks.

Love the product not the store.

It took 4 weeks for delivery of the product, I should have found another store. There was no phone contact option with which to discuss this issue. In addition to that, my payment was processed at time of order, not when it shipped. Will not use this store again.

Top notch

Top notch

Nonexistent Shipping Protection

This must be a joke. Your shipping protection is nonexistent if you cannot be contacted or fail to respond to attempts to contact. Once again you get one star because there is no option for zero stars.

A
Hennessy Cognac VS
Adrianne Shaw

It is nice to sit quiet for a moment! Thank you

Never received

Placed order. Card was charged. Never received shipping confirmation. Emailed customer care. They investigated. Emailed them again. Still no shipping confirmation. Order was canceled 6 weeks after being placed.

Damage to Woodford Reserve

The order was delivered on January 17, 2025 (significantly more than 2 weeks ago). I contacted you by email the same day to advise one of the bottles had damage to the seal allowing significant seepage. Pictures were attached to the email. To date I've received no acknowledgment that you received my complaint but I have received several advertising emails per week.

I disputed the charge for the bundle with my credit card company and I have a copy of their attempt to contact you for details. It doesn't appear that you have responded to them either.

I rated this transaction one star because there was no option for zero or a negative number.

Ken Hoffman

Not Fufilled

Guys please help me out. Not sure what's going on with my order 58179.

Excellent Product / Delivery Needs Work

Ordered a specialty scotch and very happy with the section. However, it took over a month for the item to ship (after paying for expedited) and when I asked about it, they put me off and then changed the status to ‘shipped’ but it was another week before they turned the box over to UPS. Maybe they just printed the UPS label to create a shipment and appease my requests for updates. If you’re looking for a specialty bottle then these guys can help you, but probably not quickly.

Weller Antique 107

How do you justify selling a $50 bottle for $170?

Never ordering again

Never ordering from here again

Satisfied

I’m one relaxed and satisfied with the products received

My husband loved this, it was perfect for our weekend getaway.

Never again

Worst vendor I have ever had to deal with.

Outstanding!

I gave my father four whiskeys as a gift, and this was by far, his favorite! He said it is absolutely outstanding!

Order was not received

I haven’t received my order

Best supplier of goods I work with

Excellent One of my 2 favorite Rums

FRAUD ALERT - do not buy from here!!

I made my purchase in December, and they sent me the wrong bottle - I’ve been trying to contact someone for months, and they don’t have customer service. Nobody answers the email or the chat, and they don’t have a phone number. Go anywhere else, avoid at all costs this place is a scam site!!

Delay without information

I placed an order as a gift. I canceled that order and reordered. Shipped within the week. Why was my first order in limbo for weeks?