A. The Whisky & Whiskey Shipping Insurance must be purchased at time of checkout in order to cover lost, stolen or damaged shipments.
B. Spillage, minor damage and/or cosmetic defects are all possible to occur during transit. Whisky & Whiskey does not take responsibility for minor damage.
C. Whisky & Whiskey is not responsible for any lost shipments, including but not limited to packages lost because of hold requests or delivery rescheduling.
D. If the package is returned due to failed delivery, a twenty-five percent (25%) restocking fee will be deducted from your refund. Shipping costs will not be refunded.
E. If the package is returned to Whisky & Whiskey damaged because of failed delivery attempts or refusal of delivery, you are responsible for the full cost of the order.
F. You must be at least 21 years of age to order and a signature of someone at least 21 years of age is required upon delivery.
G. The customer is solely responsible for the shipment of alcohol and must abide by their local and state laws.
WARNING: Drinking distilled spirits, beer, coolers, wine and other alcoholic beverages may increase cancer risk, and, during pregnancy, can cause birth defects. For more information go to www.P65Warnings.ca.gov/alcohol
If I could give 0 stars I would. Took literally 1 month to get a hold of you. You do NOT answer the phone. You do NOT answer the chat. You do NOT answer the emails with a person name. You do NOT return voice mails. You do NOT return web form contact emails. Very frustrating to get a hold of you. Will never purchase from you again.
Worked with Justin, who delivered as promised.
Thank you for your generous handling of my order.
My first order was leaking, but I contacted W&W and they sent out a second shipment, the process was a little lengthy but I appreciate a company that takes care of their customers and I will continue to order from them because I know even if there is a problem they will take care of it.